Privacy policy
Last updated: July 1, 2026
WebuTech FZE ("WebuTech", "we", "us", or "our") operates the online store at webutech.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
WebuTech FZE SPC Freezone Building, Business Centre, Al Zahia, E311 Road SH, United Arab Emirates 📧 sales@webutech.com 📞 +971 55 365 0965
We are an online retailer specialising in computers, IT hardware, networking equipment, and related technology products, serving customers in the United Arab Emirates and beyond.
2. Information We Collect
When you visit our website or place an order, we may collect the following:
- Personal details — your name, email address, phone number, and delivery address
- Order information — products purchased, order value, and transaction history
- Account information — username and password if you register an account
- Device and usage data — IP address, browser type, pages visited, and how you interact with our site
- Communications — messages you send us via email or contact forms
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders (including Cash on Delivery arrangements)
- Manage your customer account
- Send order confirmations and updates
- Respond to your enquiries and provide customer support
- Improve our website and shopping experience
- Comply with legal obligations applicable in the UAE
We do not use your information for automated decision-making or profiling.
4. Payment Information
We currently accept Cash on Delivery (COD) as our payment method. We do not collect or store any credit card or bank account details on our website.
5. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Shopify — our e-commerce platform provider, which hosts and powers our store
- Delivery and logistics partners — to fulfil and ship your orders
- Legal authorities — if required by UAE law or a valid legal request
All third parties we work with are required to handle your data securely and only for the purposes we specify.
6. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser at any time.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable UAE law. If you wish to have your data deleted, please contact us using the details below.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at sales@webutech.com.
9. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
WebuTech FZE SPC Freezone Building, Business Centre, Al Zahia, E311 Road SH, United Arab Emirates 📧 sales@webutech.com 📞 +971 55 365 0965